FIELD_FILTER_VALIDATION_EXCEPTION

The selected lookup value does not satisfy the field’s lookup filter. Users see “Value does not exist or does not match filter criteria.”

Common causes

  • A required lookup filter excludes the chosen record.
  • The related record changed after it was selected and no longer meets the filter.
  • An integration sets a lookup without knowing about the filter.

How to fix

  • Open the lookup field definition and read the filter criteria.
  • Choose a record that matches, or correct the related record so it matches.
  • Change the filter from Required to Optional if a warning is enough.
  • Exempt specific profiles by adding a $Profile condition to the filter.

You may also like...